Privacy Policy

Website: https://weberautomotive.com

Company: Weber Automotive

Address: 28820 Lorain Rd., North Olmsted, OH 44070

1. Introduction

Weber Automotive (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, schedule service, request information, or communicate with us.

By using this website, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide Directly

We may collect personal information including:

• Full name

• Email address

• Phone number

• Mailing address

• Vehicle information (make, model, VIN, service history)

• Appointment details

• Payment information (processed via secure third-party processors)

• SMS consent preferences

This information is collected when you:

• Submit a contact form

• Schedule service

• Request an estimate

• Opt in to marketing communications

• Sign up for SMS updates

B. Automatically Collected Information

When you visit our website, we may collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Date/time stamps

• Referring URL

This information is collected via cookies and analytics tools.

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following lawful bases:

• Consent – When you opt in to marketing or SMS communications

• Contractual necessity – To schedule and provide automotive services

• Legitimate interests – To improve website performance, customer service, and operations

• Legal obligations – For compliance with applicable laws

4. How We Use Your Information

We may use your information to:

• Schedule and confirm appointments

• Provide automotive repair and maintenance services

• Send service reminders

• Respond to inquiries

• Improve website performance

• Conduct analytics and marketing campaigns

• Send promotional communications (if opted in)

• Send SMS appointment reminders or updates

5. SMS/Text Messaging Policy (TCPA & A2P 10DLC Compliance)

If you provide your mobile phone number and opt in to receive text messages:

• You consent to receive automated SMS messages from Weber Automotive.

• Message frequency may vary.

• Message and data rates may apply.

• You may opt out at any time by replying STOP.

• For help, reply HELP or contact us directly.

We do not sell or share mobile opt-in information with third parties for marketing purposes.

SMS communications may include:

• Appointment confirmations

• Service updates

• Repair status notifications

• Promotional offers (if separately consented to)

Consent to receive SMS messages is not a condition of purchase.

6. Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit a website.

How We Use Cookies

We use cookies to:

• Enable website functionality

• Improve user experience

• Analyze traffic and behavior

• Support advertising campaigns

Types of Cookies We Use

• Essential Cookies – Necessary for website operation

• Analytics Cookies – Used to track website performance (e.g., Google Analytics)

• Marketing Cookies – Used for advertising and remarketing

Managing Cookies

You can manage or disable cookies through your browser settings. Disabling cookies may affect site functionality.

If required by law in your jurisdiction (e.g., EU visitors), you may be presented with a cookie consent banner.

7. Data Sharing & Third Parties

We do not sell your personal data.

We may share information with:

• Website hosting providers

• Payment processors

• CRM and scheduling software providers

• SMS communication providers

• Marketing and analytics platforms

• Legal authorities when required by law

All third-party providers are expected to maintain appropriate data protection safeguards.

8. International Data Transfers (GDPR)

If you are located outside the United States, your data may be transferred to and processed in the United States. We implement appropriate safeguards when required by law.

9. Data Retention

We retain personal data only as long as necessary to:

• Provide services

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal data

• Request correction

• Request deletion

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us using the information below.

California residents may also have rights under the California Consumer Privacy Act (CCPA).

11. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no transmission over the Internet is guaranteed to be completely secure.

12. Children’s Privacy

Our website and services are not directed toward individuals under 13 years of age. We do not knowingly collect personal data from children.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised Effective Date.

14. Contact Information

If you have questions or wish to exercise your privacy rights, contact:

Weber Automotive

28820 Lorain Rd.

North Olmsted, OH 44070

Phone: 1-440-734-1413

Email: Contact Us